Our Funny Client

Our clients at The Ohio Masonic Home created quite a chuckle when they dressed two of their senior leaders as a pig and a turkey to help their team celebrate the Thanksgiving holiday...

And the secret is… gift cards don’t make your team members feel appreciated!

I know, it’s shocking. And while gift cards are still considered “nice,” they just don’t convey meaningful appreciation fo...

We all know turnover is a real problem. Most everyone would agree that improving turnover rates would make senior living organizations, and the entire field, better. Period.

But slapping organization...

Covid is the shared vision you didn’t want or ask for.

But it’s pulled people together, to work towards a common goal, like never before. And that goal is beating this virus and keeping people safe.

Culture = Money

If you’re doing it right.

But culture can also be a hefty financial drain. And there you are, left to spin your wheels and tinker around with a variety of random moving parts such as...

“I feel like there is a culture of complaining developing at my community. Just complaining to complain! How can I help people transition to a more problem-solving mindset?”

This question was submitt...

How much time do you spend on the ‘low performers’ in your organization?  If you are like the majority of leaders, the answer is too much!  (But wait, I know…you are special. You are nothing like thos...

Just breathe.

The beat-up, laminated brochure in the airplane seat pocket warns: In the event of an emergency, you must put your oxygen mask on first.

(Ahhhh the good old days. Remember traveling?! ...